I have recently returned from Bangladesh to the UK and I think that overall Zia International
has improved over the years but the actual facilities are still very limited in regard's to
meeting the modern air travel standards. I think there should be more impetus on staff
training and both in the smooth handling of the passengers and the overall customer service
element. The shops and restaurants in the airport itself does not reflect the current trends
in the modern Dhaka Metropolis as this is a shame as Zia International is used by many tourist
on route to other destinations where the impact of the Airport can be used to market
Bangladesh effectively.
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